Auto Mechanic Reviews in West Jordan
Testimonials from Our Customers
Communicated well. Willing to do what we wanted as well as needed. Fixed a leak that they already fixed in the past for free, to honor their warranty. Was honest in the amount of time it took so they did not over charge us.
Natalie Kitt
19:12 01 Dec 23
Amazing mechanics that you can trust!I take my car here all the time and have no complaints! Prices are reasonable, they work fast, and provide professional level work.Jake and Zack are super nice, professional, knowledgeable, and they explain things very well!
Foxter
19:21 27 Nov 23
I take my cars to Ace Auto for all of their repairs. The employees are kind, honest and they always do good work. I’ve never had a bad experience and will continue to do all my car repairs with them.
Libby Willmore
15:20 17 Nov 23
Thank you very much for everything you did. Truck seems to work very well very quiet and runs very smoothly. Service was outstanding! Great job.!!!
Chance Luke
19:35 16 Nov 23
Ace is always great. They are honest and very good at explaining what work they recommend and what is most imperative or a safety concern versus what is just nice to do so that I can make informed decisions regarding my vehicle. This has allowed me to trust their recommendations and know that they aren’t just trying to upsell me for work that really doesn’t need doing.
Jennifer Hoisington
20:42 09 Nov 23
I take all 3 of my vehicles into Ace Auto and really trust these guys! I have been in at least 20 times for various repairs or oil changes and in many cases they have told me a certain service or repair I asked for did not need to be done which saved me money. They don't cut any corners though with good quality parts and oil. They also evaluate the whole vehicle in case there is a problem I did not know about. Communication is great with phone or text option along with appointment reminders or scheduling via text. I highly recommend.
Matt Sadler
15:35 08 Nov 23
The Ace Auto team found the cause of two noises i had when others failed to. They also identified other concerns with honest feedback when questioned on priority and parts availability. If you are tired of the dealership give Zach a call. You will get the respect you deserve and can trust they will get it done.Update new visit.Ace continues to impress. Thank you guys!
Frank Kestrel
00:07 27 Oct 23
I'm extremely pleased with the way Zach diagnosed the problems with my old car and the care he and Jake used in repairing it. It especially nice to have it come back so clean. I recommend Ace Auto Repair to anyone looking for reliable car repair.
Denice DeGrazio
14:32 20 Oct 23
They weren't able to isolate the problem I came in for the they informed me in a clear way about other major issues my car was having and fixed them at a reasonable price. I know it's a cliché of some mechanics to upsell you on services but they explained clearly what was wrong and why it is dangerous. Their pricing was very transparent as well. Their customer service is unmatched in the auto industry. The guy running the front desk is very nice and is there to help. I can trust these guys and I hope others have similar experience with them.
Tyler Anderson
21:27 14 Oct 23
They weren't able to isolate the issue I came in for, but they s
Tyler Anderson
21:23 14 Oct 23
I really love Ace Auto Repair! I have been taking my vehicles to them for a couple of years now! They do a great job and communicate well! Great company to work with!
Cory Johnson
19:54 09 Oct 23
Nice guys. Diagnosed my car issues and gave me a comprehensive estimate on repairs. Even gave me tips on how to fix it myself.
Brian
15:43 02 Oct 23
Good shop. I'm not a car expert but I like to do what I can myself and they're willing to work with me if I only want something specific replaced. They did a great job on the compressor replacement as well. Friendly staff, well run shop, fair pricing. Would recommend.
Ryan R
14:48 28 Sep 23
Friendly people, Zach was a great help and they have parts in the desk to show you what is wrong with your vehicle when you bring it in so it helped me understand. They were fast and I will come back in the future
Luke Harmuth
15:17 22 Sep 23
Super grateful to the team at ace! They got my car in very last minute and got diagnostics done relatively quickly. Though we ultimately decided the fixes weren’t worth spending on, I trust their judgement on the issues they found and would absolutely trust them to do work on any future car I’ve got! They were incredibly thorough with the troubleshooting and gave me a comprehensive list of the things my car needed and how important/immediate those fixes were to my safety.
Darci Williams
00:05 21 Sep 23
Zac is at the top of service excellence at listening to the customers needs. The service was fast and efficient everything you would expect from a five star shop.I am a retired RV technician I know what is important in this industry Ace Auto aces the test reasonable service and reasonable price.
Samuel Bustos
15:23 18 Sep 23
Ace Auto was quick with my repairs. They are very knowledgeable and experienced. They identified areas where previous auto repair shops made repairs with used parts which resulted in oil leaks. I recommend Ace Auto.
Jaci Ensminger
15:25 08 Sep 23
Ace auto repair did a great job helping me. I had a flight to make and they worked extra long me hard so that I could make my flight.
Shaun Olsen
14:42 05 Sep 23
Amazing service and hough quality work! I've used ace auto for over 5 years, I've never been disappointed! They stand behind their work and communicate well before any work is done. I recommend this shop to all my friends and family
Holly Kingston
14:26 28 Aug 23
Ran into a bind with some exhaust issues on my truck. Got me in and taken care of in no time flat. Great business and great people.
Brandon Erickson
20:07 24 Aug 23
Zach and his team were very helpful. He got my car in and out fast. Fixed my brakes at a fair price and then took the time to thoroughly explain the other repairs on my car that need to be done in the near future with a prioritized list and estimate of each item. Very professional, effecient and reasonably priced. I definately will recommend this auto repair shop to my friends and family.
Jill Spackman
16:29 21 Aug 23
They did great work and kept me updated on the progress.
Britnee Schultz
14:16 21 Aug 23
Ace Auto Repair is the best place in the Salt Lake Valley to take your vehicle. Besides being great with cars, they’re hardworking, cost-efficient, old-school polite (which I love), and honest. I needed major work done on my engine that I didn’t fully understand. Zach and his team did a thorough check and then took the time to explain what was wrong, what needed to be done, and an exact quote on how much it would be. Zach explained everything in such a way that I never felt dumb, and when I apologized for asking so many questions he simply said, “That’s what I’m here for.” I highly recommend this group of amazing mechanics.
tiffanie singer
13:48 17 Aug 23
Ace Auto helped me and gave me such an awesome price to fix my brakes! They are great!!
Sela Mokofisi
16:00 11 Aug 23
Great group of guys I would not take any of my cars to anyone but Ace Auto. Very honest and dependable
Coy Cox
21:32 10 Aug 23
Even though they didn't have time for me in their schedule, they still managed to squeeze in a quick diagnostic and were able to tell me what was wrong with my car. Although I did not end up going through them for the final fix, they were incredibly professional and helpful 5 out of 5 recommend.
Brandon Anderson
16:56 07 Aug 23
I've taken my vehicle to ace a few times and there very professional and do a great job at a reasonable price. I will continue to use ace and have recommended them to family and friends.
Eric Baker
16:19 07 Aug 23
Great mechanics !! Highly recommend
Colton Stevens
23:10 01 Aug 23
These guys are honest and dependable. They are a "test not guess" shop and have reasonable pricing. Other repair shops will just replace parts and hope that fixes it - all at your cost. These guys will work their butts off to find something that actually fixes your problem before making the repair and billing you for it. I really appreciate that. One time I brought my accord in because it was idling weird. They cleaned the throttle body which helped but a week later the problem came back. So they kept digging and turns out they had to resolder a connector somewhere and that fixed it. They were completely honest with everything and rushed me in when I came back for the same issue a 2nd time. Highly recommend
Fred Lillywhite
17:53 28 Jul 23
They do a great job, and afterwards give your vehicle a thorough inspection to see how everything else is working, to hopefully avoid future problems.
Tonka Vader
14:21 17 Jul 23
I went to ace auto for the first time last week cuz i had problems with my 2011 camaro they replaced my fuel injectors and to be honest i didn't know what to expect from them and when they give me my car back ( in the specific time they told me ) it was running awesome like a brand new camaro zack was really honest and helpfull, I'll definitely take my car there everytime i need to they're awesome mechanics and honest too
Ivan Perez
15:34 05 Jul 23
Excellent service. Zach was very clear what his limits were regarding my z32 project and quickly discovered a mistake made by another shop that helped advance my AC progress.
Brandon Clark
15:50 23 Jun 23
I couldn’t be more pleased with my experience with Ace Auto. I recently took my vehicle to them after noticing a significant oil leak. They were able to get me same day and had the problem identified and fixed within a matter of hours. What I feared would be an expensive trait ended up being very reasonable. Not only did they fix the issue, they looked over the vehicle and cleaned up a few other issues I wasn’t aware of. My car is running better now than it has in a long time. I will be taking my cars to Ace Auto moving forward!
Scott Arnold
16:56 05 Jun 23
Ace got my car in quickly and repaired my AC by the end of the next day. Highly recomended company
Erik Taufer
14:31 05 Jun 23
These guys are fantastic! They had a loaner car for an affordable price, and they figured out the issue my car was having pretty quickly and got it fixed.Also ..I have never locked myself out of a car in my entire life, until I had their loaner at the gas station. I called to see if they had a 2nd key I could come grab, and he offered to come meet me and unlock it for me!Such great service all around, I'll definitely be back!
Erin Russon
17:38 21 May 23
This was one of the best experiences I've had at a auto repair shop. Zack was very straightforward when presenting the results of their findings. Gave me a list of all the things that needed to happen and when I asked basically to get it running they only did those things and at the very end when he was showing me my bill we were viewing each item and he realized that they didn't do an alignment even though it was on the receipt. So he went back confirmed with this tech and realized it hadn't been done so he removed that charge. The honesty that they show has made me a lifetime customer.
Jesse Batton
14:28 05 May 23
This is the first time going here. Zack was beyond helpful in explaining the issues of my vehicle. Keeping me informed on all prices, services required, and time frame of completion.I definitely will be returning with other vehicles!
Debra Hadlock
14:19 28 Apr 23
I am so happy to find this shop, they were great, I only needed my window visors repaired but they were very helpful and fair priced, I will certainly go back and highly recommend them to everyone.
Renee Garland
15:12 21 Apr 23
Fixed our car lightning fast and well. Went above and beyond to help us.
Kelli Olsen
00:04 15 Apr 23
Zac did an amazing job. Was thorough, professional and didn't treat me like an uneducated female.Services were done timely and for a fair price.
Genice Gittins
19:00 14 Apr 23
Zach and his team were great to work with and very friendly. Had fantastic communication skills and were up front about the repairs and gave me an accurate estimate
Ty Akiona
18:48 12 Apr 23
I've been using Ace Auto to take care of my old Subaru. The've done a great job keeping it running. Highly recommended!
John Anderson
14:43 10 Apr 23
Quick work and really good customer service!
Aunofo Teu
14:19 03 Apr 23
We made an appointment for a transmission flush. The shop was really clean and the guy behind the counter was helpful and friendly. We’ll be back!
Tiffany Jessop
00:43 02 Apr 23
A little about me:My dad is an auto mechanic, and has been for about 45 years. As a 16th birthday gift, he got me a red 1989 Honda Civic... At least the bare frame of one (this was in 2008). I spent the next year going to Pick&Pulls getting every single bolt, every single wire, every single scrap of metal under the hood, removed from lifeless, long dead hulks. I love working on cars. I love the feeling of accomplishment and pride I get when I fix a problem that's been a thorn in my brain for sometimes weeks.Time passes and I have a family and kids, I don't have as much time as I used to have. My truck starts sounding a little louder under the hood than expected and I suspect an exhaust manifold leak (I was right). But I know that means I might have to extract some rusty bolts and snap some studs. Tough work that would take me a few days of work, and something if I screw up and be a tough fix.Reluctantly I schedule the repair and Ace got me in only 3 days after I called. They got the manifold fixed, and told me (and this is common, after you replace one) that the other exhaust manifold was leaking slightly, you could hear it. I asked the manager on the phone "do you think I need to get it fixed now?" And they said, "honestly no. It'll last for some time, and when it gets worse we'll be here." First time ever I've even HEARD of a mechanic shop saying no, you don't need to fix it. I told them to slap the other one in anyway.Honest. Competitively priced. Fast and impeccable work. What else do you want from a mechanic?! World class shop.
Joshua Perkins
23:47 27 Mar 23
This is an excellent, honest company. They did a thorough check on my 2012 VW with 250k and came back with excellent recommendations on what to repair and what repairs will be needed but not yet. Highly recommend. .
Laura Robinson
15:30 27 Mar 23
Management is very professional, very thorough and their diagnosis seems like they want to do a great job
Lance Abplanalp
14:45 23 Mar 23
I needed to replace my timing belt and found these guys. Very happy with their work. They did a great job explaining what they were doing and what they found. Very professional and very friendly. Highly recommend for any vehicle needs.
Jeremy Stowell
15:11 22 Mar 23
Excellent service and at a fair price.
Rony Pablo
18:29 17 Mar 23
They do a great job. They are up-front with the cost. It is always a good experience. I recommend this shop
Scott Prescott
15:18 15 Mar 23
Replaced transmission in my 2008 Nissan Altima service was excellent. Price was reasonable. Had the repairs completed when quoted to me. Would recommend Ace Auto to my friends and family. Great experience.
Pat Halterman
16:26 09 Mar 23
Very polite, informative, and honest. They didn't try to sell me anything other than the single thing I needed fixed. Will go again for sure!
Brynn Humphries (Bee)
23:55 03 Mar 23
I came to Ace auto with a demolished skid guard due to the recent snow storm. My tiny card couldn’t handle all the ice chunks on the road. While there, they also did a quick look over and diagnostic of my whole car. The oil was a bit past needing to be changed, which I knew, but Had planned on taking care of the following week. There was also a faulty radiator cap and low fluid. I was given a run down on cost, and it was actually quite reasonable for everything. Especially the oil change. I decided to knock it all out. I don’t know how they managed to salvage the skid guard, but they did, and the whole endeavor only took about an hour and a half. The experience was pleasant.
Sarah Gibson
16:31 27 Feb 23
I recommend this place, I’m so happy with their work!! my car was making a weird/loud noise took it here. They checked my car told me what was wrong with it and they fixed it . My car feels so smooth & no noise.
Maria Campos
16:46 20 Feb 23
I have used Ace numerous times. Always friendly and up front about cost. Never do any work without consent for cost and there are no hidden cost. Very easy to work with and they are very capable and do the work right. I don't hesitate to bring my vehicles to them for needed work.Honest, friendly and reliable.
Cathy Keetch
21:54 16 Feb 23
Had power steering fluid leak, they repaired it, flushed and changed oil, power washed engine compartment. They were quick, thorough, and fair in price. I've been going here for 10 years and they are Top Notch. Highly recommend them!!!
Dean Baron
15:29 13 Feb 23
Got the work done in good time and kept me updated. Good friendly people that do good work
Corbin Robinson
15:22 10 Feb 23
Zach and his guys are awesome! I've taken my pickup there multiple times. He is very honest and fair. I highly recommend Ace
jon hutton
04:57 07 Feb 23
Amazing service!! Emergency situation. .Zac was able to fix my car within 2 hours in my time of need.
jamey curtis
17:40 04 Feb 23
Jack was very nice. They let me store my car there for around a month and didn't charge me a storage fee, that alone makes me feel like they care about the consumer.
Brett Houseman
19:50 01 Feb 23
Great guys to talk to for any issues on car and will leave results great
Moises Garcia
17:24 01 Feb 23
Zach and his team kept my old truck alive. And not like a cool-78-k20-show-truck-in-the-rough. More like a rusty-96-b23-commuter-when-I'm-not-motorcycling. 1) They were willing to take a look at the brake fluid sprootzing out onto the back tire every time I "stopped". 2) They expertly ran a new brake line under the gas tank, OEM style. 3) They cleaned, lubed, bled, and otherwise manhandled my neglected brakes, into a best-ever condition! 3) They pointed out only mission-critical extras they found and didn't mind when "I'll do that myself".On top of all that, they were quick, true to their time and price estimate, communicative, and friendly. Their shop is clean, orderly, uniform, and pretty rad inside. I lucked out living close to these guys.
Matt Graham
16:18 16 Jan 23
Zach and his crew at ace auto stand behind their work. They do their best to give quality at a fair value. They correct the hiccups with courtesy. As a woman getting my car repaired I trust them. They observed quoted repaired and stood behind their repairs until I was satisfied. Means a lot.
Julie Ruybal
04:35 27 Dec 22
I have had Ace Auto work on both of my vehicles and have been happy with the maintenance they've preformed and their outstanding customer service. Today I called for a pre purchase inspection on a vehicle I'm looking to buy. They were too booked up for my timeline but were helpful in recommendations of other shops to get my inspection done. These guys are there to help their customers get taken care of in anyway they can.
Brock
02:14 21 Dec 22
I have been taking my vehicles to Zach and his team for years. They have always been fair but more important they are honest. They always call and explain exactly what the issues are and lets you decide on what you'd like done. I have never been disappointed. I would recommend Zach and team at Ace to anyone.
F D
15:32 12 Dec 22
Great work at a fair price. They're always willing to explain what's going on and have let me know if a service wasn't needed, or could wait.
Jonathan Davies
01:07 09 Dec 22
These folks are awesome! In under a week, they sorted out a power issue I've been having for two years due to some jury-rigged fix the previous owners made. Gave great advice on some other fixes that needed doing and priced everything fairly, too. I'll be comin' back here for sure.
Chase Castle
23:36 02 Dec 22
Great communication, reasonable prices. I will continue to use Ace Auto for all of our car problems. Thanks Zach and crew!
Ailafo Toomalatai
15:24 21 Nov 22
Ace Auto was able to diagnose and repair a parasitic battery drain that four other shops couldn't find.
Dallas Gerber
19:05 17 Nov 22
Sabrosa la comida
JEFRY NAVARRO
03:00 09 Nov 22
Ace auto is an amazing company. They helped me get my father's car going after sitting for 6 years. Extremely knowledgeable, courteous, explained everything perfectly. Zach gave upfront, honest pricing and went above and beyond. I can't thank them enough!!! They are my go to mechanics from now on. Thank you!!
Heather Nava
01:26 29 Oct 22
We met Zac, by talking to our son Mike, he took his truck to Zac, and was very pleased with the service he received. Zac was very up front with what he was going to do, and told us that before he would work on our vehicle, that he would tell us what was wrong, and how much it would cost. He checked it out from top to bottom, we came home very satisfied, that we had taken our vehicle to the right 👍 mechanic. Thanks Zac
Goldie Beckstead
15:48 25 Oct 22
I needed a when bearing pressed in Asap, and these were the only guys open late on a saturday and willing to do it with just the spindle and my own bearings. They were fast and mentioned my hubs were bad, so they got those in sane day and replaced those as well. I RARELY let anyone work on my car, these guys are great.
Adam T
23:48 24 Oct 22
I’ve been using Ace Auto for a very long time now and I love that they are clear about any service and very honest with their work, amazing customer service!
Selui Tufi
14:37 24 Oct 22
I do all my own services and brought my hub assembly to them to have the old hub/bearing removed and the new ones pressed in.Zach and everyone else at Ace are life savers. Brought them the parts and had my wheel bearing and hub pressed in within 30 minutes for me to reinstall in the vehicle. Saved me hours of swearing and knuckle busting.
Ian Mercaldi
22:15 17 Oct 22
Great communication
Paul Henningfeld
02:09 13 Oct 22
I took my car and explained what was going on and they thought it would be best to use diagnostics to find out was exactly going on. Sadly they found a lot. But they explained what was wrong and what they needed to do to fix it. But first wanted my permission.They were honest which went a long way for me. Even though I could only do the bare minimum the car is running the same as when I bought it. I will be going back when I can afford the other repairs. I would definitely recommend this company.
Breanne Autry
16:26 11 Oct 22
Thank you again for getting our vehicle back on the road. Amazing Service and quick turnaround time.
Shane PARRY
15:13 03 Oct 22
These guys did a great job on my AC repair. Charged a decent price to get it done as well. Offered to fix any issues my AC had up to a month after. Which was cool. But never had to go back they did it right the first time. Will go back for other repairs my car might need.
Brandon “Swayz” Evans
05:44 03 Oct 22
I've been to Ace Auto twice and while I've since moved, I'll make the drive there. The first time I brought my car in, they were able to get me in next day and I had the clutch replaced and Zach consistently communicated with me about parts and pricing. Most recently I noticed my clutch was feeling off, they were able to get me in the next week and it ended up being a super cheap part and they suggested some small maintenance items. Employees are honest and kind, pricing is fair, and communication is top notch. Customer for life you guys, great job.
Danny Davis
15:03 21 Sep 22
Vary happy with your trouble shooting ,the repair was excellent and vary timely,will use you for all of my future repairs
Steve Smith
16:09 19 Sep 22
Great service! The mechanic was honest and kept me well informed. My car is running very well now!
Barbara Talbot
01:55 13 Sep 22
Ace Auto Repair