Auto Mechanic Reviews in West Jordan
Testimonials from Our Customers
Good communication and efficient! I only had to wait 15 minutes and Zach had me on my way.
Reed Lobrot
19:26 13 May 21
Friendly and professional, the people at Ace did an awesome job for me! My AC system had been abused and drained incorrectly, Ace understood what to do, communicated costs effectively, and kept me in the loop on timelines for when it would be ready. Pricing was more than fair, and a great value for the work they did! Thanks Ace crew for making me a repeat customer!
Rob Zaugg
18:15 11 May 21
I have been here many times for auto repair. They are honest and fair and that is why I keep going back. One of the repairs took significantly longer than they estimated but they did not charge me extra. I am very pleased and will recommend them to others.
Kristy Jack
02:03 11 May 21
The Ford dealership had recently incorrectly installed my power steering and they wanted to take me for an additional $1700.00. I brought my truck to ACE AUTO they diagnosed the problem the dealership had not bled the system after the install. ACE AUTO had my trucks system up and running normally again for $75.00 talk about an honest and knowledgeable repair shop. Don’t get taken by the dealership take it to ACE and have it fixed or replaced the right way.
nick Sachs
13:35 24 Apr 21
Great shop! Professional and kind. I appreciated their clear communication and thorough inspection of my vehicle. Would highly recommend!
Candra Prymek
02:13 16 Apr 21
Zack and the team always get it done. I couldn’t afford to fix my door/window right now but Zack brought up other options that I was able to take care of. My passenger window motor was stripped but for now they were able to prop it up to stay closed for the mean time. Thank you
Angela Kaisa
18:12 26 Mar 21
One of the only repair shops that gave me a bid before starting the work and would call if the cost would exceed our original agreement without doing the work
James Johnson
18:08 26 Mar 21
Man I can’t say enough good things about these guys. This is the 2nd time I’ve taken my car to ace auto repair for 2 very different reasons and I will continue to use them! They are so professional and honest and they don’t try to price gouge me as a woman which I super appreciate!! They are very fair pricing and super friendly!I would 1000000% recommend them to any of my friends and family.Thank you ace auto repair for allowing me to trust mechanics again and for being so awesome at what you guys do!!
Annesa Whittle
18:13 19 Mar 21
My wife and I always go to Ace Auto. This time we went for a maintenance tune up. Before doing any work, they checked the spark plugs and determined they were still in good condition and didn't need to be replaced. Any other place would have charged me for unnecessary parts and labor. Ace Auto will never sell you anything that you don't need. I ended getting some other work done that was fairly priced and handled in a timely manner. I will continue to return to Ace Auto for all of our auto repair needs.
Parker Koski
17:21 19 Mar 21
They were extremely nice. Zach was especially helpful and down to earth. I didn't have an appointment but they were able to fit me in anyways. They were straight forward and honest with me, and didn't belittle my lack of knowledge concerning the vehicle.They weren't pushy or deceptive by trying to force me to buy additional services or add ons. They called me before hand to let me know price estimates and receive consent before repairing the car.The repair took longer than I'd hoped, but that is understandable since I didn't have an appointment.Overall I am very satisfied with my experience and would highly recommend them.
Marilee Skousen
17:37 21 Jan 21
I had them perform an inspection before buying a car. They found a few things, including one that would have been very costly down the road. The warranty of the car covered the costs, and I am thankful that my inspection was done so thoroughly. Very professional and easy to work with. I'll be a return customer for sure.
Sheila Johnson
01:24 17 Jan 21
Great service. Knowable technician.
Lance Bunnell
00:54 27 Dec 20
I’ve gone to Ace with my old car and my current, with both they were able to get what I needed done fairly soon at an affordable price for me. They’ve done nothing but above and beyond what I ask
Josh Eyre
20:05 14 Dec 20
I wish I could give them more then 5 stars!!! Exceptional help! And advice. No beating around the bush. Good ole honest very well rounded mechanics. Have been a huge help with my mother in laws car. There are a few other shops I could go to between my home in Herriman and here! But I will always choose to drive here because of there service and professionalism and customer service!
Jonathon Draper
21:05 11 Dec 20
I’ve never experienced such competent, thorough auto repair service like this crew. They really take care of you, and let you know if you don’t need something that other shops have recommended to pad their own bottom lines.
Christopher Robin Miller
17:31 04 Dec 20
Fast and honest work, well worth the price !
Me Off
19:00 02 Dec 20
They were very professional. They check out my vehicle very fast and through. I will use them again with all of my vehicles.
Micheal Slama
23:14 27 Nov 20
Good communication, great work, very thorough.
Annemarie Hodgkin
18:10 21 Nov 20
So mechanic that tried to help me my car said that it would cost around $5,000 to fix my car these guys did it in $400 these guys are the best and they're so phenomenal their boss is amazing and their work is just amazing they're great people and I look forward to working with them again I'm working on my beautiful Buick and making it the car I want to with their help!!
conissey music chapter 2
16:20 05 Nov 20
My husband’s truck wouldn’t start and we had it towed to Ace Auto Repairs. I had never heard of them but they were listed on our insurance app as a company where the tow truck could drop off our vehicle. I looked at their reviews, which were almost all positive, before choosing them, and I feel like I have found a gem for future auto repair needs. They took care of our problem on a Saturday afternoon and were super friendly! We will definitely be going there from now on!!
Trudy McCombs
01:49 25 Oct 20
I was in Utah this summer and my transmission went out on the day I was supposed to be driving back to Kansas and these guys were a blessing on a Saturday. They got it all fixed up by the afternoon and I’m still pretty grateful for their time honesty and hard work.
William Heller
23:56 15 Oct 20
My check engine light came on and the code indicated my catalytic converter was bad. I took my car in and Zach gave me the best quote I could find for the work, but he also said I should try a $10 fuel addative that is supposed to clean your emissions system (you can get these at any auto parts store and probably elsewhere) and that it might fox the problem. Sure enough after adding it to my gas and driving 50 miles the check engine light went off and my car is working great. Even though I didn't have service here yet I can say Zach and Ace are very trustworthy, helpful, and kind and I would definetly recommend them.
David Denning
17:11 10 Oct 20
Honest mechanic shop! Did a great job.
Brett Campbell
17:13 08 Oct 20
Trustworthy, fair, transparent, a good value, and friendly. I relied heavily on the fantastic reviews when deciding to trust this shop for my repairs. I was not disappointed. The entire staff was lovely and never showed a ounce of frustration with my questions. Everything was explained clearly to me, recommendations were made with honest 'time frame to fix' assessments, prices were fair, repairs were done in a timely manner, and my vehicle runs like a dream again. I do not live in this area, but my adult child lives here and it is centrally located to the area in which I travel full time. I fully intend to make this amazing repair shop a 'go to' whenever I am able to plan any work I need done. A HUGE thank you to Zach who patiently answered my questions and listened to my rambling, to Jake who I almost caused to set off the alarm first thing in the morning, and to my mechanic Reuben who had a friendly smile and the skills needed to get me back on the road safely. What a great team! Thank you, thank you, thank you!
Devan
00:02 04 Oct 20
Starter went out on my almost 20 year old Explorer. A buddy I was with at the time had previously used Ace and called them up while I was calling the tow truck. This was past business hours (ended up getting towed there roughly 10pm), but they have a dropbox for after hours, so I left my keys in there (I would suggest moving the box inside and installing a mailslot-like drop off because people like me being paranoid to leave my car and keys in a box outside).I called a buddy who is a mechanic before I brought it to Ace, who quoted me JUST to fix the starter over $600 "at best". Ace did it way cheaper. Zach called me and ran down a HUGE list of things that need doing (it's an old beater), but then went back through and told me what was immediately necessary, what could wait for later on, and even what "isn't a safety issue whatsoever". He found some issues that were going to be upcoming and present problems for me in the near future that I'd have had no clue about otherwise.Ace replaced the starter wires (starter ended up being fine, but the wires completely broke), serpentine belt, fixed an oil leak, did an oil change, and replaced my wiper fluid pump motor. Diagnostics, parts, and labor for ALL of this cost less than the $600 my buddy had given me. Plus (WAY more important than price to me) they were honest, gave me options, didn't try to charge me for things I didn't need, and did all of this at a fair price.They originally estimated the car to be ready on Tuesday (I dropped it off 10pm Wednesday night, so just under a week), so it was a bit of a wait, but I will chalk that up to every shop being super busy lately. Though it was a bit longer of an estimate, they met it, gave me updates and kept me posted, and even hung around for a few extra minutes when they knew I was coming but got caught in traffic and showed up 15 minutes after closing.They're a little hard to find, as they're a pretty small building in a residential neighborhood, but I will never be bringing this beast (or my soon-to-be replacement) to anyone else.
Jeff H
01:43 18 Sep 20
This is a great shop. I've been coming to Ace for all my car needs for the last 4 years. Zach has been awesome to work with and I've always received excellent service.
Megan Price
22:17 06 Sep 20
On a trip from Nevada, and our previous car repair place had left a hose undone. They squeezed us in and got the car back to us on the same day!
Marie Haws
01:42 25 Aug 20
Ace Auto is the best of the best. I was referred by a friend. Zach was awesome. Service was great fast honest and reasonable. I will refer my family and friends.
Cheryl Earl
02:18 16 Aug 20
I came in for an oil change and to have them check on the condition of my Mazda. They gave me a realistic time frame of how long it would take and explained step by step what they were doing and why. I didn't feel like they we're trying to price gouge me like most auto repair companies do. Good people 👌
Kevcharass
16:57 10 Aug 20
Ace was able to get me in and out in one day. They were up front and honest and did great work. I just moved here and am glad that I found a new place that I can trust!!
Ciara Petersen
16:12 10 Aug 20
Brought my van in to get the rear shocks fixed. Runs smoothly. Also got the AC blasting that much needed cold air during this hot summer. Affordable prices! Thanks Zach! Definitely recommend you guys!
Rodney Mulitalo
15:53 21 Jul 20
I had multiple problems with my vehicle. They were able to fix everything in a timely matter. I greatly appreciate the hard work that they put in to my vehicle.
Ryan McCann
18:08 05 Jul 20
They answered all of my questions and didn't push for expensive repairs.
James McPherson
13:56 18 Jun 20
Easy to work very professional will return every time
Adam Jensen
17:29 04 Jun 20
They were unable to fix my issue, so called in a specialist that was also unable to take care of it. Ace did not charge me anything, but the specialist still did-nearly $300 for nothing. Ended up going to the dealer that was able to fix it. Called Ace back a little frustrated we had been charged for no successful work. They reached out to the specialist and got us refunded. Very appreciative of that, but feel like it should have happened in the first place without us asking.
Kelly Bird
21:41 31 May 20
I've had alot of work done from these guys, including two engine swaps. Solid work and very knowledgeable mechanics. I would not hesitate to come here for any type of repairs.
Jacob Sopko
16:38 31 May 20
Jake, Zach & the crew take great care of our family's cars. From routine maintenance to complicated repairs, they've made sure we get exactly what we need in a fair, honest and reliable way. I highly recommend Ace Auto!
Keith Radke
20:41 30 May 20
10/10 would come back again.
Vinh Tran
22:45 29 May 20
Started with most sensible, cheapest repair first to try to save money. In the end, it cost more than expected, but with high quality parts, service, and customer relations. Took time to give me pointers on what could do for myself.For your truck mechanic needs, come here. They know what they're doing.
Oliver Brown
16:18 29 May 20
Professional technicians. They know their stuff. You will not be disappointed with their work and efficiency
Matt Tanner
17:18 19 May 20
Ace Auto is the best place to get reliable, quality, and trustworthy work done on your vehicle. I’ve been going to this shop for years and they never disappoint! It’s been such a relief to have found the best mechanic shop that I can rely on to take good care of my cars. Thank you Ace Auto!
JaTem Christensen
02:46 14 May 20
Got rear breaks and routers fixed! Thank you. Great service. Friendly staff. We appreciate everything.
Irish Grrl
20:37 11 May 20
Zach at Ace Auto did a great job on my car. He even did some research on a problem that I was asking about so that he could help me even more with my car.
Wendy
17:55 07 May 20
I love Ace Auto, they were patient with me while I found the right engine replacement for my car and then they replaced both my sun visors for free. Zach is especially awesome, he is the kind of person that bothers to remember your name. It’s a very personable experience getting work done there.
Adam Mellor
18:18 24 Apr 20
They explained everything to me, told me what they would need to do and the price before doing it. Very honest and helpful! Definitely going back there!
Sarah Stone
19:10 15 Apr 20
These guys always do a great job. Zack is knowledgeable and professional, and is always upfront about repairs, cost, etc. They are my go-to for maintenance.
Trevor Grover
19:39 11 Apr 20
I highly recommend this place. I'm very happy with the service I received and will go back to them in the future.
A H
16:53 24 Mar 20
Update: I bought a 2015 Roush RS1 Mustang brand new. I wanted some more power out of it. Zach at Ace gave me some really good options as far as bigger turbos, cooling, and supporting mods. We went with a great new design and it ended up generating 275hp ABOVE stock. It ran amazing despite me beating it up on the track. Whenever I had any issues, they took care of it the same day. They also fixed issues that another shop caused. They spent a lot of extra time on it and was even there working on it over the weekend. The prices are still really good! Great service, and I wouldn't trust anyone but them with the car. The car makes a ton of reliable power and I couldn't have done it without their help. I will never take my cars anywhere else but here.2010 Lancer Evolution:Ace Auto was absolutely fantastic! I had a boost leak on my 2010 Lancer Evo and i couldn't find it. Even after spending hours under the hood I still couldnt find the leak, which was keeping my turbo from spooling up properly. I finally gave up and tried calling around to a shop that could get me in to look at it the same day, which happened to be a Saturday. I called 9 different shops and they all said no way. I called Ace and they said we could definitely fit you in today. I took it down, and was very pleasantly greeted. They got the car in the shop and we went to get lunch. During lunch they called and said they had already fixed the problem and its ready to go. I couldn't believe they fixed the issue in less than an hour. Zach gave me the pricing up front and was honest. I got there, paid the exact number he told me and we were all set. The car runs absolutely amazing now! I have found a new mechanic shop to take my performance cars and my SUV too from now on. I also understand they have a specialist for small engine repair too for 4-wheelers, lawn mowers etc. Absolutely amazing! Keep up the good work guys!
Mike Hunsaker
01:16 15 Mar 20
Zach and his crew were able to complete my brake repair and my car was ready when promised. I received phone call updates and clear explanations of the work to be completed. Great experience.
Kara Nichols
17:08 09 Mar 20
I took my vehicle into Ace Auto Repair unexpectedly due to a bad alternator. Zach was pleasure to work with. He was honest, and had my vehicle back to me in a timely manner. My husband and I have been looking for a good Auto shop that does affordable quality work and I think we have found that place with Ace Auto Repair. All the guys at the shop are very professional and respectful. If you are looking for quality work at an affordable price, I would gladly recommend Ace Auto Repair.
Stephanie van Rij
16:18 09 Mar 20
No hassle just brought in the traverse and they figured out the issue another shop and I couldn’t find. The price was fair. This will be my new shop.
Eric Wardell
23:12 05 Mar 20
We were very happy with the quality of service, professionalism and punctuality! They were very upfront with us & even had us come back after they checked it out to discuss the problems with our car. We will definitely go back when we need service again. Ray & Mem Bryan Howe
Mem Bryan
01:12 28 Feb 20
Zach at Ace Auto is a rockstar. I ended up with a punctured fuel tank after hitting a rock in BCC......drove my car immediately to Ace Auto as it was one of the only auto shops open on Saturday. They immediately put my car up on the rack, diagnosed the problem, and helped me through the process as quickly as possible. It did take about 2 weeks once I was approved by insurance and whatnot to get my car fixed. I live in Colorado and flew back out on a Sunday to retrieve my car and drive it back. Zach (on his day off) met me at the shop at 8:30am on a Sunday so that I could get my car back. Never have a had an experience this easy and seamless than with Ace Auto. Would recommend 15/10 to anyone who needs car work done in the SLC area.
Michael Leon
23:41 24 Feb 20
My truck is a older truck. I depend on my vehicle to get me from home to work and back every day. There was a lot going on. My truck brakes , Transmission overheating and lights on the dash.Ace auto repaired all of the items listed and had the truck back to me in record time .AlsoI had issues with my truck starting while it was hot outside. I had this vehicle in-and-out of the dealership several times and they were not able to find the problem.Ace auto located the problem and had the problem resolved that day.Thank you Ace auto. Mike L.
m.d. l
17:25 24 Feb 20
Ace Auto Repair