Auto Mechanic Reviews in West Jordan
Testimonials from Our Customers
Good customer service. Good communication. Previous negative feedback was intended for different company
2mu2me
15:02 27 Jul 21
I went to them for a head gasket and radiator issue they kept me up to date on the whole process and Zach and Jake were beyond helpful on explaining that exactly was going on with my ram. I will continue to use ace auto and will always recommend them!
Logan Johnson
16:21 26 Jul 21
Great service, quickly done. Great customer service, clean area.
Matthew Johnson
16:09 22 Jul 21
These seem like some good dudes that work here. Very punctual and both times they have worked on vehicles for me they were done quicker than what was estimated. They diagnosed issues that weren’t diagnosed at a previous mechanic as well. Overall, I am glad I used these guys and will continue to use them in the future.
Mason
17:11 16 Jul 21
Had my front and rear AC tuned up in our GMC Acadia. They did what they said and were upfront and clear with their pricing. They stayed on track with the timeline.
Daniel Allgaier
17:27 07 Jul 21
Our car overheated on a Friday so i did a Google search to find a mechanic open on Saturdays. Ace Auto repair had great reviews so we tried them. These guys were very nice and down to earth. They diagnosed same day, took the time to explain the issue, and fixed the problem using high quality parts. We've been running great for 2 weeks. Highly recommend.
Lani Tarr
03:23 02 Jul 21
They're always so friendly and quick. It's great having a trustworthy and honest mechanic that does their absolute best for you. I choose Ace Auto to be my mechanic professionals. Great service, great repairs, and for an honest price with options.
Ariana Brumfield
21:50 28 Jun 21
Very fair and honest professional shop I recommend this business to anyone
Ed Conley
19:21 25 Jun 21
One of the few auto repair shops that I trust. They stay in communication and charge a fair price. Staff is professional and helpful. I will use Ace again in the future!
Dan Wells
18:19 25 Jun 21
Integrity and managing expectations are high on my list. They score high.
Robert Jones
15:15 25 Jun 21
Friendly, fast and honest. Thanks!
Tanner McQueen
18:11 12 Jun 21
Very professional and fast. I've been taking my car to Ace Auto Repair for a while and have been impressed with their speed, attention to detail and prices. I also feel like they are straight to the point and doesn't try to upsale me on things that don't actually need to be done.
Jordan Olsen
22:22 11 Jun 21
This is finally a mechanic I feel I can trust and rely on. I'm the fleet manager for a company with 200-300 vehicles at any given time and have established relationships with body and mechanical repair shops all over UT, CO, ID, and AZ. I brought my personal vehicle to Ace and had an amazing experience, got honest quotes for honest work, and had the work done in a timely manner with consistent updates. Zach and the team were beyond professional and went above and beyond to take care of me.
Jordan Glancy
19:31 11 Jun 21
I brought in my Honda after the dealer and another mechanic couldn't find the cause of a noise. Not only did they find and correct all the problems they charged less than the others. Ace is my new go to place for auto repairs.
Randy Pawlowski
16:10 10 Jun 21
These guys are AWESOME! I took a leap of faith and tried these guys based solely on their excellent reviews. They definitely lived up to all the positive comments and then some. After two other reputable shops failed to properly diagnose the issue with my truck, these guys had it figured out immediately. They walked me through my options, pricing, and even found a couple simple, yet potentially catastrophic things that needed to be fixed and took care of them immediately. Never once got the vibe that they were phishing for work like I have with other places. They genuinely cared about getting me back on the road safely. Pricing was absolutely fair and they took the time to answer my numerous questions until I was 100% comfortable. Definitely made me a customer for life! Don't waste your time and money with other places, go here the first time (Like I didn't).Big thanks to Jake! I appreciate you guys!
Zak Peacock
04:28 04 Jun 21
We tried Ace after reading their reviews and I'm glad we did! They changed spark plugs in our Ford F150, a full tune up, made sure the mismatched parts were gone from before and gave us matching parts. They gave us a couple discounts too.
m harwood
01:50 28 May 21
Inspected my car for coolant leaks
Danil
20:56 27 May 21
Zach was so helpful! This time, even though it was a sudden visit without making an appointment because it was urgent, their service was so quick and responsive! I would definitely recommend this store. I’m quite sure I’ll visit here the next time as well! Thank you Ace Auto Repair!
Yudai Tanaka
00:38 16 May 21
Good communication and efficient! I only had to wait 15 minutes and Zach had me on my way.
Reed Lobrot
19:26 13 May 21
Friendly and professional, the people at Ace did an awesome job for me! My AC system had been abused and drained incorrectly, Ace understood what to do, communicated costs effectively, and kept me in the loop on timelines for when it would be ready. Pricing was more than fair, and a great value for the work they did! Thanks Ace crew for making me a repeat customer!
Rob Zaugg
18:15 11 May 21
I have been here many times for auto repair. They are honest and fair and that is why I keep going back. One of the repairs took significantly longer than they estimated but they did not charge me extra. I am very pleased and will recommend them to others.
Kristy Jack
02:03 11 May 21
The Ford dealership had recently incorrectly installed my power steering and they wanted to take me for an additional $1700.00. I brought my truck to ACE AUTO they diagnosed the problem the dealership had not bled the system after the install. ACE AUTO had my trucks system up and running normally again for $75.00 talk about an honest and knowledgeable repair shop. Don’t get taken by the dealership take it to ACE and have it fixed or replaced the right way.
nick Sachs
13:35 24 Apr 21
Great shop! Professional and kind. I appreciated their clear communication and thorough inspection of my vehicle. Would highly recommend!
Candra Prymek
02:13 16 Apr 21
Zack and the team always get it done. I couldn’t afford to fix my door/window right now but Zack brought up other options that I was able to take care of. My passenger window motor was stripped but for now they were able to prop it up to stay closed for the mean time. Thank you
Angela Kaisa
18:12 26 Mar 21
One of the only repair shops that gave me a bid before starting the work and would call if the cost would exceed our original agreement without doing the work
James Johnson
18:08 26 Mar 21
Man I can’t say enough good things about these guys. This is the 2nd time I’ve taken my car to ace auto repair for 2 very different reasons and I will continue to use them! They are so professional and honest and they don’t try to price gouge me as a woman which I super appreciate!! They are very fair pricing and super friendly!I would 1000000% recommend them to any of my friends and family.Thank you ace auto repair for allowing me to trust mechanics again and for being so awesome at what you guys do!!
Annesa Whittle
18:13 19 Mar 21
My wife and I always go to Ace Auto. This time we went for a maintenance tune up. Before doing any work, they checked the spark plugs and determined they were still in good condition and didn't need to be replaced. Any other place would have charged me for unnecessary parts and labor. Ace Auto will never sell you anything that you don't need. I ended getting some other work done that was fairly priced and handled in a timely manner. I will continue to return to Ace Auto for all of our auto repair needs.
Parker Koski
17:21 19 Mar 21
They were extremely nice. Zach was especially helpful and down to earth. I didn't have an appointment but they were able to fit me in anyways. They were straight forward and honest with me, and didn't belittle my lack of knowledge concerning the vehicle.They weren't pushy or deceptive by trying to force me to buy additional services or add ons. They called me before hand to let me know price estimates and receive consent before repairing the car.The repair took longer than I'd hoped, but that is understandable since I didn't have an appointment.Overall I am very satisfied with my experience and would highly recommend them.
Marilee Skousen
17:37 21 Jan 21
I had them perform an inspection before buying a car. They found a few things, including one that would have been very costly down the road. The warranty of the car covered the costs, and I am thankful that my inspection was done so thoroughly. Very professional and easy to work with. I'll be a return customer for sure.
Sheila Johnson
01:24 17 Jan 21
Great service. Knowable technician.
Lance Bunnell
00:54 27 Dec 20
I’ve gone to Ace with my old car and my current, with both they were able to get what I needed done fairly soon at an affordable price for me. They’ve done nothing but above and beyond what I ask
Josh Eyre
20:05 14 Dec 20
I wish I could give them more then 5 stars!!! Exceptional help! And advice. No beating around the bush. Good ole honest very well rounded mechanics. Have been a huge help with my mother in laws car. There are a few other shops I could go to between my home in Herriman and here! But I will always choose to drive here because of there service and professionalism and customer service!
Jonathon Draper
21:05 11 Dec 20
I’ve never experienced such competent, thorough auto repair service like this crew. They really take care of you, and let you know if you don’t need something that other shops have recommended to pad their own bottom lines.
Christopher Robin Miller
17:31 04 Dec 20
Fast and honest work, well worth the price !
Me Off
19:00 02 Dec 20
They were very professional. They check out my vehicle very fast and through. I will use them again with all of my vehicles.
Micheal Slama
23:14 27 Nov 20
Good communication, great work, very thorough.
Annemarie Hodgkin
18:10 21 Nov 20
So mechanic that tried to help me my car said that it would cost around $5,000 to fix my car these guys did it in $400 these guys are the best and they're so phenomenal their boss is amazing and their work is just amazing they're great people and I look forward to working with them again I'm working on my beautiful Buick and making it the car I want to with their help!!
conissey music chapter 2
16:20 05 Nov 20
My husband’s truck wouldn’t start and we had it towed to Ace Auto Repairs. I had never heard of them but they were listed on our insurance app as a company where the tow truck could drop off our vehicle. I looked at their reviews, which were almost all positive, before choosing them, and I feel like I have found a gem for future auto repair needs. They took care of our problem on a Saturday afternoon and were super friendly! We will definitely be going there from now on!!
Trudy McCombs
01:49 25 Oct 20
I was in Utah this summer and my transmission went out on the day I was supposed to be driving back to Kansas and these guys were a blessing on a Saturday. They got it all fixed up by the afternoon and I’m still pretty grateful for their time honesty and hard work.
William Heller
23:56 15 Oct 20
My check engine light came on and the code indicated my catalytic converter was bad. I took my car in and Zach gave me the best quote I could find for the work, but he also said I should try a $10 fuel addative that is supposed to clean your emissions system (you can get these at any auto parts store and probably elsewhere) and that it might fox the problem. Sure enough after adding it to my gas and driving 50 miles the check engine light went off and my car is working great. Even though I didn't have service here yet I can say Zach and Ace are very trustworthy, helpful, and kind and I would definetly recommend them.
David Denning
17:11 10 Oct 20
Honest mechanic shop! Did a great job.
Brett Campbell
17:13 08 Oct 20
Trustworthy, fair, transparent, a good value, and friendly. I relied heavily on the fantastic reviews when deciding to trust this shop for my repairs. I was not disappointed. The entire staff was lovely and never showed a ounce of frustration with my questions. Everything was explained clearly to me, recommendations were made with honest 'time frame to fix' assessments, prices were fair, repairs were done in a timely manner, and my vehicle runs like a dream again. I do not live in this area, but my adult child lives here and it is centrally located to the area in which I travel full time. I fully intend to make this amazing repair shop a 'go to' whenever I am able to plan any work I need done. A HUGE thank you to Zach who patiently answered my questions and listened to my rambling, to Jake who I almost caused to set off the alarm first thing in the morning, and to my mechanic Reuben who had a friendly smile and the skills needed to get me back on the road safely. What a great team! Thank you, thank you, thank you!
Devan
00:02 04 Oct 20
Starter went out on my almost 20 year old Explorer. A buddy I was with at the time had previously used Ace and called them up while I was calling the tow truck. This was past business hours (ended up getting towed there roughly 10pm), but they have a dropbox for after hours, so I left my keys in there (I would suggest moving the box inside and installing a mailslot-like drop off because people like me being paranoid to leave my car and keys in a box outside).I called a buddy who is a mechanic before I brought it to Ace, who quoted me JUST to fix the starter over $600 "at best". Ace did it way cheaper. Zach called me and ran down a HUGE list of things that need doing (it's an old beater), but then went back through and told me what was immediately necessary, what could wait for later on, and even what "isn't a safety issue whatsoever". He found some issues that were going to be upcoming and present problems for me in the near future that I'd have had no clue about otherwise.Ace replaced the starter wires (starter ended up being fine, but the wires completely broke), serpentine belt, fixed an oil leak, did an oil change, and replaced my wiper fluid pump motor. Diagnostics, parts, and labor for ALL of this cost less than the $600 my buddy had given me. Plus (WAY more important than price to me) they were honest, gave me options, didn't try to charge me for things I didn't need, and did all of this at a fair price.They originally estimated the car to be ready on Tuesday (I dropped it off 10pm Wednesday night, so just under a week), so it was a bit of a wait, but I will chalk that up to every shop being super busy lately. Though it was a bit longer of an estimate, they met it, gave me updates and kept me posted, and even hung around for a few extra minutes when they knew I was coming but got caught in traffic and showed up 15 minutes after closing.They're a little hard to find, as they're a pretty small building in a residential neighborhood, but I will never be bringing this beast (or my soon-to-be replacement) to anyone else.
Jeff H
01:43 18 Sep 20
This is a great shop. I've been coming to Ace for all my car needs for the last 4 years. Zach has been awesome to work with and I've always received excellent service.
Megan Price
22:17 06 Sep 20
On a trip from Nevada, and our previous car repair place had left a hose undone. They squeezed us in and got the car back to us on the same day!
Marie Haws
01:42 25 Aug 20
Ace Auto is the best of the best. I was referred by a friend. Zach was awesome. Service was great fast honest and reasonable. I will refer my family and friends.
Cheryl Earl
02:18 16 Aug 20
I came in for an oil change and to have them check on the condition of my Mazda. They gave me a realistic time frame of how long it would take and explained step by step what they were doing and why. I didn't feel like they we're trying to price gouge me like most auto repair companies do. Good people 👌
Kevcharass (Kevcharass)
16:57 10 Aug 20
Ace was able to get me in and out in one day. They were up front and honest and did great work. I just moved here and am glad that I found a new place that I can trust!!
Ciara Petersen
16:12 10 Aug 20
Brought my van in to get the rear shocks fixed. Runs smoothly. Also got the AC blasting that much needed cold air during this hot summer. Affordable prices! Thanks Zach! Definitely recommend you guys!
Rodney Mulitalo
15:53 21 Jul 20
I had multiple problems with my vehicle. They were able to fix everything in a timely matter. I greatly appreciate the hard work that they put in to my vehicle.
Ryan McCann
18:08 05 Jul 20
They answered all of my questions and didn't push for expensive repairs.
James McPherson
13:56 18 Jun 20
Easy to work very professional will return every time
Adam Jensen
17:29 04 Jun 20
They were unable to fix my issue, so called in a specialist that was also unable to take care of it. Ace did not charge me anything, but the specialist still did-nearly $300 for nothing. Ended up going to the dealer that was able to fix it. Called Ace back a little frustrated we had been charged for no successful work. They reached out to the specialist and got us refunded. Very appreciative of that, but feel like it should have happened in the first place without us asking.
Kelly Bird
21:41 31 May 20
I've had alot of work done from these guys, including two engine swaps. Solid work and very knowledgeable mechanics. I would not hesitate to come here for any type of repairs.
Jacob Sopko
16:38 31 May 20
Jake, Zach & the crew take great care of our family's cars. From routine maintenance to complicated repairs, they've made sure we get exactly what we need in a fair, honest and reliable way. I highly recommend Ace Auto!
Keith Radke
20:41 30 May 20
10/10 would come back again.
Vinh Tran
22:45 29 May 20
Started with most sensible, cheapest repair first to try to save money. In the end, it cost more than expected, but with high quality parts, service, and customer relations. Took time to give me pointers on what could do for myself.For your truck mechanic needs, come here. They know what they're doing.
Oliver Brown
16:18 29 May 20
Professional technicians. They know their stuff. You will not be disappointed with their work and efficiency
Matt Tanner
17:18 19 May 20
Ace Auto Repair